At Thompson Optometry we believe in customer service and quality. We're spectacle wearers too and we know that a pair of glasses that doesn't work or breaks is a frustrating experience. That's why we stand behind our products and offer a two year one time warranty at no extra charge to patients on both our lenses and our frames.
Two year one time warranty on frames includes breakage but unfortunately not loss. As long we you still have the frame we'll fix or replace it for two years.
Two year one time warranty on lenses includes defects in coatings, scratches and chips. If this ever happens to your lenses we'll gladly replace it at no charge.
We guarantee our prescriptions and if we need to change the lens if adaptation or modify the lens to suit your needs we’ll do that too.